My wife got a new Medela breast pump. It was a newer model of the one she already has. It had a nice thermal compartment to keep milk cold. It had some nice storage areas. It also....didn't work.
Medela pumps have a power dial that goes up to 5. The new pump at 5 was weaker than the old pump at 1. Sometimes you can hear a hiss coming from the face plate. This tells me the pump is a dud. No big deal. Dud's happen to every company. My wife called Medela. That's where things went down hill. Medela's official position is all pumps are different. They told her just to try it for a while and let her body adjust to it. I didn't realize Medela believed in magic. They told her to deal with it and call back in a few days.
Since Medela doesn't actually support their products, I decided to ask Google. One of the first results was Medela claiming their "customer service representatives are here to help". I find it funny that Medela lies on their website saying they will help us when the only reason why I was on the website was because Medela refuses to help us. Given the various other results talking about pumps not working, I'm guessing Medela pumps aren't as good as I thought they were.
Thank you for nothing Medela. You fail.
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